Privacy Policy

Last Updated: September 11, 2026

Introduction

This Privacy Policy describes how we collect, use, store, and protect personal information provided through this website. We are committed to maintaining the privacy and security of your personal data in accordance with applicable data protection laws.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when using our services, including:

• Contact information such as name, email address, and company details
• Business information including transaction volumes, industry sector, and payment requirements
• Communication preferences and inquiry details
• Account credentials and service configuration preferences for active clients

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information:

• IP address and general location information
• Browser type, version, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website addresses and search terms used

How We Use Your Information

We use collected information for the following purposes:

• Responding to inquiries and providing requested information about our services
• Processing service applications and managing client accounts
• Delivering payment processing services and related support
• Improving our website functionality and user experience
• Sending service updates, security notifications, and administrative communications
• Analyzing usage patterns to enhance our service offerings
• Complying with legal obligations and preventing fraudulent activity

Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Contract performance: to fulfill our service obligations to clients
• Consent: where you have explicitly agreed to specific processing activities
• Legitimate interests: to operate our business, prevent fraud, and improve services
• Legal obligations: to comply with regulatory and reporting requirements

Information Sharing and Disclosure

We do not sell personal information to third parties. We may share information in the following circumstances:

• With financial institutions and payment networks necessary to process transactions
• With service providers who perform functions on our behalf, subject to confidentiality agreements
• When required by law, regulation, legal process, or governmental request
• To protect our rights, property, or safety, or that of our clients or others
• In connection with a business transfer such as a merger or acquisition

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Transaction records are maintained according to financial regulatory requirements. Marketing communications are retained until you withdraw consent or we determine they are no longer relevant.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: request a copy of the personal information we hold about you
• Correction: request correction of inaccurate or incomplete information
• Deletion: request deletion of your personal information in certain circumstances
• Restriction: request limitation of processing in specific situations
• Portability: receive your data in a structured, commonly used format
• Objection: object to processing based on legitimate interests
• Withdrawal: withdraw consent for processing based on consent

Security Measures

We implement technical and organizational security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, secure data transmission protocols, and regular security assessments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze usage. For detailed information about our cookie practices, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 142 Kensington High Street, London, W8 7RG, United Kingdom